SHIPPING POLICY

Self-Collection (if applicable)

If you’ve missed your self-collection date, please contact us at +91 79070 27452 to fix your next appointment. For self-collection of items that are perishable in nature, please contact us to arrange your collection the following day as soon as possible, as the items will be discarded after 3 days of no show. Please note that all uncollected orders will be forfeited without a refund after 3 days from your stated self-collection date.

As our products are 100% natural with no preservatives, please kindly ensure someone is home to receive them. This is to prevent food contamination if the product is left outside your home unattended. In the event where the delivery personnel fail to contact anyone at home, they will text/call you for other possible arrangements. Do note that there will be an additional cost for redelivery.

On our end, we will pack all orders carefully and provide proper instruction to dispatch deliveries with utmost care. For redeliveries, we will not be liable for any changes in quality of any perishable item that was prepared for your initial delivery date and delivered on a later date. Hence, complaints or feedback on the said item shall not be entertained.

If any of the items becomes out of stock after you place the order, we will notify you and the amount of the unavailable items will be refunded via your original mode of payment.

REFUND POLICY

At AmmasAtukkala.com, we aspire to bring you the finest ingredients at the best value-for-money. Your experience is our priority.

There are strictly no refunds in cash or credit if you have changed the original state of the product or pass its recommended storage duration. There shall be no dispute if reports of product spoilage are not done within 12 hours of receiving the order.

Perishable goods cannot be returned. However, we will issue a refund or redeliver a new set of the same item if it is damaged or spoiled.

All refunds that are not in credits will be refunded via bank transfer. Only regular priced items may be refunded while all promotional/sale deal or items will not be refunded. AmmasAtukkala.com reserves all right to decide on refunds/exchange on case-by-case basis.